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By the end of this session, you will be able to:
Use your Conversations With IMPACT Questionnaires to identify which of your current conversations with yourself and with others are working well and which need improvement.
Recognise the patterns, habits and triggers that influence how your conversations unfold.
Apply practical techniques to enhance clarity, listening, and understanding in your conversations with others.
Strengthen your internal dialogue so that your self-talk stays or becomes more balanced, supportive, and constructive.
Develop an ongoing plan to review and refine your conversations as your retirement evolves.
Watch this short introduction video to learn how to turn your questionnaire insights into practical, actionable communication habits.
