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IMPACT Introduction
Session Objectives
In this session, we turn to the first stage of The IMPACT Model and the concept of a conversation with IMPACT.
Understand what a conversation with IMPACT is. You'll explore how impactful conversations, both with yourself (self-talk) and with others, help you clarify thinking and decision-making.
Recognise its qualities. You'll identify what distinguishes conversations with IMPACT from other conversations through the qualities and characteristics they possess.
See why it matters in retirement. You'll understand why the quality of your conversations plays such a vital role. Conversations influence identity, relationships, and social connections, all of which are key to building a successful retirement.
Welcome to the IMPACT Module
Conversations shape our relationships, our daily lives, and our wellbeing. In this module, you will explore how to improve your conversations—both with other people and with yourself.
Conversations with Others
Learn to structure, upgrade, or step back from external relationships to support your retirement transition.
Conversations with Self
Examine and strengthen your inner dialogue, separating assumptions and expectations from reality.
Effective Strategies
Build actionable communication plans and habits that enhance understanding and connection.
Introducing the IMPACT Model
Watch this brief introductory video to get an overview of the core concepts and steps in the IMPACT Model.
Key Qualities of an IMPACT Conversation
- check_circleTrust
- check_circleEmpathy and understanding
- check_circleRespect
- check_circleProvision of helpful ideas, knowledge, and skills
- check_circleNon-judgement and acceptance
- check_circleBelief in potential for change
- check_circleAgreed agendas
- check_circleSupportive level of challenge
- check_circleTime
- check_circleEffective listening
- check_circleConfidentiality
- check_circleInterested
- check_circleOpenness and honesty
- check_circleSetting clear, realistic goals and strategies
- check_circleClarity
- check_circleDifference-making
- check_circleFocus
- check_circleAccountability
- check_circleSolution-finding
- check_circleThe X-Factor
These are the hallmarks of a conversation that changes perspective, produces action and builds personal resources. When these attributes are present in sufficient quantities, progress becomes not only possible but predictable.