Using your Conversations With IMPACT Questionnaires. Take a closer look at your current conversations with others and with yourself, and at what approach you need to take. Maintain? Upgrade? Pause, end or replace?

Recognise helpful or unhelpful patterns. Identify positive and negative triggers and other influences that shape how your conversations unfold.

Apply practical techniques and strategies. Enhance your understanding of interpersonal skills, such as listening and challenging, as well as when to seek professional support.

Strengthen your internal dialogue. Achieve a form of self-talk that stays supportive and constructive.

Develop an ongoing plan. Review and refine your conversational techniques and strategies as your retirement evolves.